This is free for the first 10 years, and then there is a fee after that. Rating Details. This bad child combines high-density foam with encased coils for a resting experience that promises to be as extravagant as it is supportive. DreamCloud’s Customer Service. I ordered a Dreamcloud mattress weeks ago after reading reviews on this site. Optional white glove service, which incorporates setup plus removal of your old mattress, is offered for a modest fee. The shipping weight ranges from 74 pounds for a twin size mattress to 135 pounds for a California king mattress. My ship date has been pushed back three times and tomorrow is the end of range date for that third pushback. DreamCloud offers white glove delivery service, … It was the most comfortable mattress my husband and I ever slept on and we were 1000% satisfied. 14 on our list of the Best Mattresses of 2021 with a score of 3.9. Customer service: 1/5: Product or Service Quality: 1/5: Contact DreamCloud Customer Service. Dreamcloud Customer Service. The mattress was luxurious with a … Dreamcloud Brands Customer Service Number. Customer service is not an area in which the company excels. Palo Alto, California 94303. Purchased a dreamcloud a little over a year ago and absolutely loved the mattress. Mattress not worth it and customer service is horrendous. 1 rated review . The customer service team is available on weekdays between 8 a.m. until 4 p.m. (PST). Contact customer service to file a claim. The DreamCloud Mattress is vacuum compressed before shipping and sent to customers in a box. Close. This mattress review is for the DreamCloud … The DreamCloud mattress customer reviews on the two consumer websites I researched (BBB and Consumer Affairs) both point to potential for delays with refunds. I’m incredibly thrilled about today’s review because I’ll be taking a look at one of the newest beds on the marketplace: the DreamCloud crossbreed bed mattress. I've contacted them several times through every method but calling (don't have time for that) and I've gotten maybe one employee who hasn't followed their script. Website: www.dreamcloudsleep.com . DreamCloud Mattress DreamCloud Mattress Customer Service Number DreamCloud has existed for some years, but their 2019 product is what caught my attention. Terrible Customer Service - Matt. The DreamCloud luxury hybrid mattress comes with free shipping within the 48 adjoining states and cost-free returns. The DreamCloud is a luxury mattress that comes in at No. Nearest MRT Stations: CC10 MacPherson, CC11 Tai Seng, EW8/CC9 Paya Lebar Mailing Address: 2000 University Center. Soon after, I realized we would not be able to return our current mattress, so I reached out to them about an hour after placing the order. Terms of Sale Trial Period and Return Policy. There’ve been quite a few users complaining of slow service, particularly in relation to the website’s live chat, according to a few DreamCloud sleep mattress reviews. Reviewers write the most about Dreamcloud Shipping Service and give it 1.0 stars out of 5. Customer Service. Their customer service and company transparency are awful.
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